Citizen Satisfaction, how do we turn it to make it work for us? Everyone wants to know what...
The Importance of Strategic Planning in Public Administration
The Role of Strategic Planning in Public Administration In the ever-evolving landscape of public administration, strategic planning stands as a pivotal tool for navigating complex challenges. Public...
Jeffrey Yefsky
Bridging Differences: Mastering the Art of Getting Along
This blog is based on Episode 15 of our GovEd Talks Video series: Get Along Better with Anyone, Anytime, anywhere by Arnold Sanow, President, Sanow Professional Development LLC.
Performance Institute
Accelerating Change Management: Nurturing Proficiency in Organizational Transformation
This blog is based on Episode 11 of our GovEd Talks Video series: Speed up Change Management at the Speed of Change by Dr. Raman Attri, Training and Learning Manager at KLA.
Performance Institute
Strategic Planning in Action: Transforming Organizations for Success
This blog is based on Episode 8 of our GovEd Talks Video series: The DNA of Change by Sheila Balog, Organizational Development Consultant.
Performance Institute
Posts by Heather Bray:
Citizen Satisfaction, What Does it Tell Us? The level of citizen satisfaction with government...
Performance measures have received a lot of attention in the last few years. When thinking of them,...