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Service-Disabled-Veteran-Owned-Certified_blue The Performance Institute is a Certified Service-Disabled Veteran-Owned Small Business

 

INDIVIDUAL TRAINING

Benchmarking

Recognize benchmarking as a tool that helps improve performance in an organization. Government agencies at the federal, state, city, and county levels continue to focus on improving efficiency and effectiveness for a transparent government. Benchmarking is the process that enables a clear comparison of a variety of variables (cost, performance, time, quality, required resources) for the same function across different departments within the same agency.

MODULES
5

TRAINING FORMAT
Virtual-live

CPE CREDITS
8

LENGTH
1 Day (8 Hours)

PROGRAM DAYS
Monday - Friday
Virtual-Live | Instructor Led 

CERTIFICATION BADGE
badge-individual training-benchmarking

$ 1,095 USD
Standard pricing

$ 1,130 USD
Credit card pricing

Utilize performance benchmarking to drive improvements in government

Recognize benchmarking as a tool that helps improve performance in an organization. Government agencies at the federal, state, city, and county levels continue to focus on improving efficiency and effectiveness for a transparent government. Benchmarking is the process that enables a clear comparison of a variety of variables (cost, performance, time, quality, required resources) for the same function across different departments within the same agency.

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Program Benefits

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Get your training via Flexible Learning Options

Explore our performance-focused training and certification paths in virtual-live, on-demand, or in-person settings. No matter your chosen format, engage with peers, join focused sessions, and more.
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Develop a Comprehensive Skill Set for Your Desired Area

Our programs cover strategy, planning, and execution. With over 20 years in the public sector, we guarantee your team excels in decision-making and gains sector-specific expertise.
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Deliver Efficient Solutions for Your Agency

Elevate your performance management capabilities to enhance project efficiencies and provide performance-based solutions to citizens.

Who should attend

We invite and encourage individuals at all levels of government (Federal, State, Local) to participate in this course. You will discover this program to be particularly advantageous if you are responsible for leading teams and fostering growth within an agency.

colleaguesOur most frequent attendees are:

  • Change leaders
  • Project managers
  • Change management practitioners
  • Continuous improvement specialists
  • IT professionals

attendeesAttend with a Colleague

If you attend the same program date with one or more colleagues, your teammates will each receive a $500 discount. The first person to register for that date will pay the full program fee and additional colleagues will receive the $500 discount. For questions email: info@performanceinstitute.org


Learning Objectives

Selecting The Right Benchmark: Identify the right benchmarks to use in measurement-resistant government settings

Benchmark Analysis: Pinpoint specific areas where performance can be improved – what is driving performance?

Reporting And Comparing: Identify how you compare with key benchmarks – and report progress

Clarify: Identify the importance of having a clear desired outcome for your benchmarking effort

Course Agenda

MODULE 1 

Introduction to Benchmarking and Best Practices

  • Recognize where to use benchmarking as a tool to help improve performance in an organization
  • Determine the appropriate type of benchmarking for your organization:
    Practices vs Performance Benchmarking
  • Understand the steps involved with a benchmarking effort
  • The importance of having a clear desired outcome for your benchmarking effort

MODULE 2

Strategy and Planning

  • Identify key areas of focus and performance indicators and definitions
  • Identify data sources and data collection templates and procedures
  • Qualify and select benchmarking organizations or companies
  • Develop project schedule
  • Develop communication plan

MODULE 3

Data Collection and Reporting

  • Collect data for internal performance baseline
  • Gather data from external benchmarking sources or organizations
  • Validate and verify data and results
  • Develop reports

MODULE 4

Analysis

  • Analyze performance gap
  • Research high-performing organizations for best practices
  • Develop best practice analysis and
    recommendations report
  • Obtain management approval for
    recommendations

MODULE 5

Implementation 

  • Initiate formal projects for
    implementation
  • Monitor implementation against
    performance baseline

 COURSE MATERIALS 

As a course participant, you will gain access to:

  • The program workbook and handouts (if available)
  • Two-year access to our training platform, where you'll be able to revisit course materials and presentations
  • Early access to whitepapers, videos, webinars, and blogs

 CREDITS 

Credits from the following organizations are available by completing this program.

CPE     

NASBA

Other helpful resources

brochure-59The program at a glance | Download our brochure

sf-182-59Benchmarking SF-182 | Download SF-182

tips&email-59-1Securing support for certification | Download justification tips & email

After the program

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Once you complete Benchmarking you will receive a digital badge and certificate accrediting your CPE Credits.

Celebrate your course completion by sharing your digital badge or certificate on your resume, and on social media platforms.

Why PI?

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Join The Performance Institute's Alumni group on LinkedIn to connect with fellow enthusiasts for performance management and  excellence.

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Your trainer is available for questions, providing assistance on the application of concepts learned during your course whenever necessary.

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Unlock special discounts on upcoming training courses and events hosted by The Performance Institute and our esteemed partners.

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Course Instructor

Instructor assignments depend on availability, ensuring an enhanced learning experience customized to the expertise of the most suitable instructor for the group.

Take your Organization to the Next Level

Our Consulting Services are structured to build capacity within government entities to strengthen performance management competencies, driving the creation of public value and enhanced services. We provide comprehensive services to support your agency accelerate your strategic initiatives and drive impactful results.