Evaluating Employee Performance

Introduction And Overview

Why Do We Evaluate Employee Performance

• Understand the impacts of effective employee evaluation on employee satisfaction
  Learn how to analyze and utilize the OPM model as a part of performance evaluation
• Understand the evaluation process necessary to gauge an employee's contribution to the organization

Setting Performance Expectations

• Learn to set performance expectations that employees understand
• Help employees understand their own progress toward mastery
• Understand how to utilize employee goals using the
• SMART criteria and reach mutual understanding of performance expectations
• Identify criteria to align employee performance with strategy and set goals

Assessing Employee Performance

• Differentiate performance from documented expectations and goals
• Learn how to utilize performance standards to gauge task performance
• Learn how to utilize outcome metrics to gauge goal performance
• Identify performance gaps and determine the potential sources and reasons
• Learn assessment considerations for an effective feedback discussion
• Learn how to guide employees to work-related learning to help them and the organization

Delivering Performance Feedback

• Understand the importance of providing employees with valuable feedback
• Specify factors in creating feedback that have the most impact on performance
• Enhance methods in delivering feedback in a constructive conversation

Addressing Performance Issues

• Learn how to handle poor performers in the organization
• Identify the steps for dealing with a poor-performing employee
• Know how to deal quickly in mitigating the effects of a poor performer

CASE STUDY: Removing a Poor Performer

Rewarding Employee Performance

• Understand how you can enhance engagement by rewarding good performance
• Recognize ways to tailor your reward structure to your employees
• Identify ways to create a transparent rewards process that employees believe is fair, predictable, and achievable

Rewarding Employee Performance

• Understand how to drive employee development through performance evaluation and treat employee performance on an individual basis
• Assess and utilize your Performance Management Checklist efficiently as a tool for improved performance
• Identify key drivers to evaluate employee performance